As a valued FPSR patient, we want to update you on the procedures we have in place to best protect you and meet your medical needs. FPSR is committed to ensuring continuity of your care in the most efficient, and safe method possible as we all work together to mitigate this public health emergency.
On Monday we began more involved triaging of our patients to determine the best course of treatment. In some cases it has been necessary to refer to our local hospitals but in most cases we have treated our patients in our office. Our services here in the office make delivering care for you a seamless process.
We also began having our patients wait in their cars until an exam room is available. No sitting in our waiting room. When your provider is ready to see you, a nurse contacts you and accompanies you back to a designated exam room. This provides the opportunity to practice social distancing that is now recommended. Patients have been appreciative of this effort and it is working quite well.
We have stepped up our efforts to insure all patient areas have been cleaned and disinfected. Exam rooms are thoroughly cleaned after each patient, our front desk check-in areas, lab waiting area, and other patient care areas are cleaned and disinfected regularly. Our staff is wearing personal protective equipment when needed and patients are wearing masks when deemed necessary.
Like you, we are anxiously waiting for the time when this virus is under control and caring for our patients can once again return to normal. In the meantime, we are doing everything we can to be available for you. We appreciate your confidence in us and look forward to partnering in your care.
